Emergency After-Hours Support

Only call the emergency support number if a problem is encountered that results in a library being unable to carry out critical functions. Critical functions are defined as:


  1. Circulation computer access
  2. Check out/in
  3. Bibliocommons searching
  4. Patron registration


After-Hours Phone: 403-529-0550 ext 9
or toll-free 1-866-529-0550 ext 9

Please leave a voice message (including your name, library and telephone number) so Shortgrass support staff can contact you about your problem.